l889's Privacy Policy

1 Introduction & Scope

l889 ("we", "us", or "the platform") is a trusted online gaming and sports betting service provider in Bangladesh. When you use the l889 website, register, log in, or use any of our services, you are considered to have accepted this privacy policy.

This policy explains what information l889 collects, why it is collected, how it is used, with whom it may be shared, and what your rights are. Our goal is to treat your personal privacy as a top priority.

This policy applies to the l889 website, mobile version, and all associated services. If you do not agree with this policy, please refrain from using our platform.

2 Information We Collect

Personal Identity Information

When creating or verifying an account, we may collect the following information:

• Full name and date of birth (for age verification purposes)
• Email address and mobile number
• National ID or passport details (where required)
• Residential address

Financial Information

The following information may be required to facilitate transactions on our platform:

• bKash, Nagad, Rocket, Upay account numbers
• Bank account details (for bank transfers)
• Deposit and withdrawal history

We do not directly store full card numbers or sensitive payment information; such transactions are processed through a secure payment gateway.

Technical & Behavioral Information

When you use l889, the following information may be collected automatically:

• IP address and device type
• Browser type and version
• Time and duration of website access
• Pages visited and click data
• Information collected through cookies and similar tracking technologies

3 Purpose of Data Collection

l889 uses your information only for the following legitimate purposes:

• Service delivery: Account management, transaction processing, and reward distribution.
• Identity verification: Account security and age verification (to confirm 21+).
• Fraud prevention: Monitoring unusual transactions and maintaining account security.
• Customer support: Resolving your questions or issues.
• Legal compliance: Meeting applicable legal obligations.
• Service improvement: Analyzing user experience to improve the platform.
• Communication: Sending important policy updates or account-related notifications.

We do not use your personal information beyond the purposes listed above. If we need to use your information for a new purpose, we will notify you in advance.

4 Data Sharing & Disclosure

l889 does not sell, rent, or commercially transfer your personal information to third parties. However, information may be shared in the following limited circumstances:

With Service Partners

Necessary information may be shared with trusted service providers for specific tasks such as payment processing, technical support, or security verification. They are required to act in accordance with our instructions and have no right to use your information independently.

Under Legal Obligation

Information may be disclosed on the basis of a court order, a lawful request from a government authority, or a legal requirement. In such cases, we will provide only the minimum information necessary.

For Security Purposes

Information may be shared with regulatory authorities where needed to assist in investigating fraud, money laundering, or other criminal activity.

5 Data Security Measures

l889 uses industry-standard technology and practices to protect your information. The key pillars of our security are:

• SSL encryption: All data transmissions are encrypted using secure SSL/TLS technology.
• Access control: Only authorized personnel can access the information they need.
• Secure servers: Your data is stored on secure servers and backed up regularly.
• Password encryption: Passwords are never stored in plain text — only encrypted hashes are kept.
• Regular security reviews: Regular audits are conducted to identify vulnerabilities in our systems.
• Two-factor authentication: Two-factor authentication is available to protect your account.

However, complete security on the internet cannot be guaranteed. We therefore ask you to use a strong password and not share your account details with anyone.

6 Cookie Policy

The l889 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience on our website.

The types of cookies we use:

• Essential cookies: Required to maintain login sessions and for basic functionality.
• Functional cookies: To remember your preferences and settings.
• Analytics cookies: To review and improve website usage.

You can control cookies by changing your browser settings. However, disabling cookies may cause some website features to not work properly.

7 Data Retention Period

l889 will retain your personal information only for as long as necessary. The following factors are considered when determining the retention period:

• The duration your account remains active
• The period required to meet legal obligations
• The period designated for financial transaction records
• The period required for dispute resolution or legal claims

Even after an account is closed, some information may be retained for a specified period for legal reasons. Once that period ends, the information is securely deleted.

8 Your Rights

As a user of l889, you have the following rights:

• Right of access: The right to know what information we have collected about you.
• Right to rectification: The right to correct inaccurate or incomplete information about you.
• Right to erasure: The right to request deletion of your information in certain circumstances.
• Right to restrict processing: The right to object to the use of your information for specific purposes.
• Data portability: The right to receive a copy of the information collected about you.
• Right to complain: The right to raise a complaint if you are dissatisfied with our data practices.

To exercise these rights, email us at [email protected]. We will address your request in a timely manner.

9 Protection of Minors

l889 strictly does not provide services to anyone under the age of 21. Our platform is for users aged 21 and above only.

If we learn that information from a minor has been collected by us, we will immediately delete that information and close the associated account. If you become aware that a minor is using our platform, please notify us.

10 Third-Party Links & Services

The l889 website may occasionally reference third-party services or platforms. We are not responsible for the privacy practices of these third parties. We encourage you to read their own privacy policies.

For payment processing, the privacy policies of bKash, Nagad, Rocket, Upay, and the respective banks apply. l889 is not responsible for information handled through the payment gateway.

11 Policy Changes

l889 reserves the right to change this privacy policy at any time. If there are any significant changes to the policy, we will:

• Announce it prominently on the website
• Send a notification email to registered users
• Update the "Last Updated" date on this page

Continued use of the platform after changes are made will be considered acceptance of the new policy. It is therefore in your interest to review this page regularly.

12 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team. We are available seven days a week, 24 hours a day.

• Email: [email protected]
• Live Chat: Connect directly through the website
• Language: Support available in Bengali and English

We will review all your requests as quickly as possible and work toward your satisfaction.